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Before you contact the IG

Be sure you have a problem, not just a peeve. (Are the cooks turning out lousy chow or was it just one bad meal?)

Give your chain of command/concern a chance to solve the problem. (Many problems must be addressed to the chain of command for resolution anyway.)

If IG assistance is needed, contact your local IG first. (IG's at higher commands will normally refer the case to  the local IG for action.) 

Be honest and don't provide misleading information. (IG's will discover the truth quickly in most cases and there are penalties for knowingly providing false information.)

Keep in mind IG's are not policy makers. (Only commanders can order; the role of the IG is to advise the commander.)

Remember IG's can only resolve a case on the basis of fact. (Your claim that a supervisor has violated the rules doesn't make it a fact; a claim must be supported with evidence.)

Don't expect instant action on your request... be patient. (Investigations take time and IG's tend to have heavy workloads.)

Be prepared to take "No" for the answer. (In any case, "Yes" or "No", the IG will explain why.)

To complain without fear of reprisal is the right of any soldier, civilian or family member seeking IG help. After all, problem solving is one the IG's primary missions.

 
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